Terms and Conditions

Terms & Conditions

Welcome to Webtex from Panaz. If you continue to browse and use this site, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Panaz’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Panaz' or 'us' or 'we' refers to the owner of the website whose registered office is Panaz, Spring Mill, Fence, Nr Burnley, Lancashire, BB12 9HP. Our company registration number is 01944865, England & Wales. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

ALL ORDERS FOR PRINTED FABRICS WILL BE ROUNDED UP TO THE NEAREST FULL METRE.

Due to variation in roll size, order requirements of 10m+ may be supplied in multiple pieces.


MINIMUM ORDER

Our minimum order for printed fabrics is 4 meters, however smaller quantities can be supplied subject to availability of stock and/or production facilities.


CUSTOMER CARE

Should you wish to discuss any aspect of our service, please call our head office number and ask to speak to the customer service department who will be delighted to assist.


LAUNDRY

Most Panaz printed fabrics can be washed or dry-cleaned without losing any flame retardant properties and with minimal shrinkage.

Comprehensive laundry instructions, for all fabrics are available at www.panaz.com


PRODUCT SPECIFICATION

Please note Panaz reserve the right to update product specification at their discretion.


CLAIMS AND RETURNS

CLAIMS OR RETURNS WILL NOT BE ACCEPTED ONCE FABRIC HAS BEEN CUT.

Products must be inspected before cutting or further processing. It is the purchaser’s responsibility to ensure that the fabric delivered is correct and meets expectation. If the goods are being delivered to a third party then it is the responsibility of the purchasing company to supply a sample of the fabric to the third party, so that they can make the necessary checks upon delivery.

Any claims for damage, shortage or any error in the fabric delivered must be notified in writing to Panaz within 7 days of delivery.

Any claims for shortages must be accompanied by a copy of the piece ticket.

Faulty goods may be replaced at the sole discretion of the Company.

Goods are supplied on the condition that the liability of the Company for any fault, defect, description or fitness for purpose is limited to any amount not exceeding the original invoice price.

FLAME RETARDANCY

All Panaz contract fabrics are inherently flame retardant or are finished to reach the desired flame retardancy levels and they do not require any further treatment.

FR certificates are available upon request.

SHADE MATCH AND PATTERN REPEATS

Although every effort is made to ensure that fabrics ordered match the colours in our pattern cards and books, slight variations may occur from batch to batch.

Please note Panaz reserve the right to update product specification at their discretion.

Pattern repeat can vary between fabrics and should fall within a +/- 3% tolerance of the advertised repeat.

WIDE-WIDTH FABRICS

Clients should be aware when ordering wide-width fabrics that these fabrics are wide-width, and that Panaz will not be responsible for the return of any fabrics ordered in excess of requirements due to customer error.

Please note wide-width fabrics are highlighted in bold text and surrounded by a red box on the price list.


CONDITIONS OF SALE

Products are supplied subject to the Company’s standard Terms and Conditions of Sale unless otherwise agreed in writing. A full copy is available on request.

The product shall, notwithstanding delivery, remain the sole property of the Company until all amounts owing to the Company by the customer, on any account whatsoever, have been paid to the Company in full.

All designs, drawings, etc, are the Company’s copyright, any infringement of which will be actioned by law.

Panaz reserve the right to discontinue designs and base cloths or increase prices at their discretion.

In all instances it is the responsibility of the buyer to identify correct usage against.

Contact details for the website:

Business contact details, including:

- support email

- registered address

- support contact number